With Friends Like These, Who Needs Enemies?
Winning The War On Friendly Fraud Webinar

Winning the War on Friendly Fraud

In this session, Ethoca's CMO Keith Briscoe will present the results of a new research study that investigates how friendly fraud has grown, what the real costs are, and how it varies across industries.

Attendees will also hear first-hand from two merchants – South African Airways and Gala Coral Interactive – and will learn how these very different companies experience friendly fraud and what they do to control the damage.


  • Understand friendly fraud and why it continues to grow
  • Observe how friendly fraud rates vary across industries
  • Learn from merchants how to control friendly fraud damage


  • Tonya Robertson, Direct Sales Manager, South African Airways
  • Brendan MacDonald, Head of Customer Commercial Operations, Gala Coral Group
  • Keith Briscoe, CMO, Ethoca


  •  Steve Casco, Founder, CardNotPresent. com