---
title: Winning the War on Friendly Fraud!
description: "Understand friendly fraud and why it continues to grow\nObserve how friendly fraud rates vary across industries\nLearn how to control friendly fraud damage"
---

- [![Contact Us](https://hs.ethoca.com/hubfs/Ethoca%20July2017/icon-social-media-phone.svg)](https://www.ethoca.com/contact-us)

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# With Friends Like These, Who Needs Enemies? Winning The War On Friendly Fraud Webinar

### Winning the War on Friendly Fraud

In this session, Ethoca's CMO Keith Briscoe will present the results of a new research study that investigates how friendly fraud has grown, what the real costs are, and how it varies across industries.

Attendees will also hear first-hand from two merchants – South African Airways and Gala Coral Interactive – and will learn how these very different companies experience friendly fraud and what they do to control the damage.

### Highlights

- Understand friendly fraud and why it continues to grow
- Observe how friendly fraud rates vary across industries
- Learn from merchants how to control friendly fraud damage

### Panelists

- Tonya Robertson, Direct Sales Manager, South African Airways
- Brendan MacDonald, Head of Customer Commercial Operations, Gala Coral Group
- Keith Briscoe, CMO, Ethoca

### Moderator

-  Steve Casco, Founder, CardNotPresent. com

 

### Watch the Webinar

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Observe how friendly fraud rates vary across industries
Learn how to control friendly fraud damage"
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