CASE STUDY: US ISSUER

Make driving down losses and costs related to fraud easy with Ethoca.

Ecommerce fraud was negatively impacting the business of a top seven U.S. card issuer. Despite the use of sophisticated fraud tools, chargeback processing costs, operational expenses, losses from low dollar write-offs and transaction decline rates were all increasing. By leveraging Ethoca’s global merchant-issuer collaboration network, the bank was able to mitigate 78,148 chargebacks and recover $9,091,266 worth of fraud over a 13 month period.

To learn more about how this bank was able to leverage the Ethoca network to drive down losses and costs related to fraud, fill out the form to download the case study now.

Why Ethoca?

• CNP fraud & customer disputes recovered in hours
• Reduced losses on low value transactions normally written off
• Recovery of 3-D secure losses
• Much lower chargeback volumes & processing cost
• Near instant dispute resolution with cardholders
• Improved customer experience & satisfaction