To keep pace with the evolving world of dispute and fraud related chargebacks, sweeping regulatory changes have been made to Visa's chargeback processing rules. These include updates to reason codes (some are going away), the timeframe allowed to represent (reduction from 45 days to 30) and merchants being limited to one 'pre-arbitration'.
These new regulations went into effect in April 2018 and all stakeholders (merchants, issuers, acquirers, processors and more) need to be informed and ready to move forward.
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