​How can you resolve chargebacks faster to help save time and lower costs?​

Chargebacks are set to increase 24% by 2028. Traditional dispute management systems are struggling to cope – leading to high costs and negative customer experiences. But for businesses willing to embrace new tools, this could bring an exciting window of opportunity to streamline chargeback operations, lower costs and speed up dispute resolution time.  ​

Key survey findings​

• 324M chargebacks expected by 2028
• Merchants identify 45% of their chargebacks as fraudulent
• Digital purchases represent 63% of merchant transactions

Leveraging new research from Datos Insights – which included qualitative and quantitative interviews across the U.S., U.K., Brazil and Australia – the report explores:​

• Global and regional chargeback forecasts 
• Key trends driving the rise in chargebacks 
• Industry-specific chargeback data
• Current dispute management processes 
• Solutions for improvement

Download the report to discover the window of opportunity.

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