Insights from 850+ companies in a Datos Insights study indicate the number of chargebacks will likely grow 24% by 2028 — a result of the booming subscription economy, ecommerce and first-party fraud.
Dealing with this mounting volume is increasingly challenging for merchants and issuers across the globe. Many are turning to automation and AI to make it easier to manage the post-purchase experience.
In this report:
• Uncover the cost of chargebacks, and how it varies across industries
• Find the common ways businesses deal with disputes and representments
• Explore ways to turn chargebacks into opportunities with new tech and tools
