Trust, transparency and industry collaboration are critical to delivering elevated digital experiences. Digital receipts are at the center of this, and the stepping-stone to unlocking greater consumer engagement and growth possibilities.
Join Keith Briscoe, Sandy Condellire and Julie Conroy as they explore current trends and new research that highlights the untapped possibilities digital receipts have to connect businesses with their customers. This includes an exploration of consumer expectations, merchant insights, and an investigation of the power and potential of post-transaction engagement.
Key takeaways:
- Get the first look at new research that uncovers what information consumers want, and when and how they want it
- Discover how businesses can collaborate to improve the overall ecosystem and drive growth within the post-transition experience beyond digital receipts
- Explore how consumer trust, purchase transparency, and digital receipts in banking apps could become a new marketplace
